3D Latex Dog Mask
Goes well with...
Frequently Asked Questions
What is your return policy?
Returns are possible within 14 days of receiving your order. The item must be unworn, and all original packaging and tags must be intact. To initiate a return, please contact our customer service with your order number. We will then send you a return label. Return shipping costs are borne by the customer, unless the return is due to an error on our part. After receiving and inspecting your return, we will refund the purchase price within 5-7 business days.
When will I receive my order?
We ship your order within 1-2 business days via DHL. After shipping, you will receive a tracking number by email, which you can use to track your package at any time. Delivery time within Europe is usually 3-7 business days, depending on the destination country.
How much is shipping?
Shipping is calculated based on your location and the items in your order. You will always see the shipping price before completing your purchase. Orders above a certain value are shipped free of charge.
How will the package be sent to me?
Your privacy is important to us. All our shipments are prepared in discreet and protective packaging, so your package remains confidential from start to finish. We respect your personal privacy and want to demonstrate this every step of the way.
Which payment methods are accepted?
We accept all common payment methods for your security and convenience. These include credit cards (Visa, Mastercard, American Express), direct debit, PayPal, and other digital payment options. If you have any questions about a specific payment method, please feel free to contact our customer service.